Need help fast?
Our Priority Support Hour gives you direct access to one of our pump experts for one-to-one guidance - by phone or video call.
Whether youre setting up your new pump, connecting hoses and fittings, or troubleshooting a technical issue, youll have a Henry Pumps specialist on hand to help - immediately.
Whats included
Up to 1 hour of premium support via phone or video
Direct access to our technical team (no call queues!)
Same-day response within working hours
Personal, step-by-step assistance with your pump setup or system design
Advice tailored to your exact installation, location and application
Ideal for
Homeowners setting up flood defence or drainage kits
Contractors or site teams needing expert input on site
Anyone wanting peace of mind that an expert is just a call away
How it works
Add Henry Priority Support 1 Hour to your basket.
Once purchased, youll receive a direct mobile number and booking link by email.
Call or message to activate your one-hour session whenever you need it.
(Available MondayFriday, 8:00 am5:00 pm. Unused time can be split across shorter sessions within 7 days.)
Why customers choose Priority Support
Im not a plumber, but I wanted my pump running that afternoon. I spoke to a Henry technician within 10 minutes of buying Priority Support - job done!
Verified Customer Review
Add Peace of Mind to Your Purchase
Make sure your system runs perfectly from day one.
Add Priority Support at checkout for just £57.00 and get direct access to our experts the moment you need help.
Contact Us
Phone: 0333 0503748
Email: sales@henrypumps.co.uk
Protect your new investment add expert setup support and ensure your pump performs perfectly from day one.
Sometimes you just want to know an experts on standby.
With our Priority Support Hour, youll have one of our pump specialists ready to help when you need it most.
Customer reviews
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Product Code:TechSup1
Buy with confidence
At Henry Pumps, we support residential, commercial, and industrial customers, from homeowners and landlords to contractors and facilities teams. Based in Derbyshire, we help solve flooding, drainage, and water management challenges across the UK. Every pump we supply is chosen for proven reliability and performance, backed by expert, straightforward advice you can trust. Whether you’re maintaining a property, managing a building, or dealing with an urgent issue, we’ll help you find the right solution.
